Having trouble logging in?
Browsers: Currently, we are undergoing some updates to the member's login, compatibility with Google Chrome and Safari is currently unavailable, please temporarily use an alternative browser, Microsoft Edge and Firefox to access the member's section.
Please browse to the following websites to download if needed:
Microsoft Edge: https://www.microsoft.com/en-us/edge
Mozilla Firefox: https://www.mozilla.org/en-US/firefox/new/
*Please note you must ensure these are safe and correct websites to download extensions from before proceeding. AGES can not guarentee these third party websites
Are you logged in? Once successfully logged in you will see your name appear in the blue bar at the top right-hand corner of the page, where the Members Login button was.
If you are experiencing difficulties logging in please scroll down for troubleshooting assistance.
AGES has been alerted to some Apple (Mac/iPhone/iPad) users who have been having difficulty logging into the AGES Members section of our new website. Please find a few tips from our IT experts below.
Browser, the AGES website works best on Firefox and Edge, most users who have had trouble logging in have been using Safari & Chrome, so please try another browser. If the issue persists please contact the AGES Secretariat.
Cookies, please ensure that you have enabled all cookies in your browser.
- Edge > Settings > Privacy & security > Cookies > Select preferred Cookie settings
- Firefox > Options > Privacy & Security > Select preferred Cookie settings
Cache, clearing the cache is another way to fix problems with the login process. Either reloading the page or holding shift and pressing the refresh button in the browser (this will force Mac browsers to reload the page from the server without using cache) and should return the correct login form.
Phone's using Safari, please open Safari > Preferences > Privacy > ensure that "Prevent Cross-Site Tracking" is off and "Block All Cookies" is off